TRANSFORMASI PRAKTIK MANAJEMEN ORGANISASI MELALUI PEMANFAATAN TEKNOLOGI DIGITAL PADA ERA SOCIETY 5.0: Transformation of Organizational Management Practices through the Utilization of Digital Technology in the Society 5.0 Era

Isti Dari  Sofianti; Syatriawan Perdana Putra; Muhammad Habibullah  Aminy

Authors

Isti Dari Sofianti Akademi Administrasi Rumah Sakit Mataram
Syatriawan Perdana Putra Akademi Administrasi Rumah Sakit Mataram
Muhammad Habibullah Aminy Universitas Al Azhar Mataram

Keywords:

digital transformation, organizational management, digital technology, Society 5.0, literature review

Abstract

Digital transformation has become a key driver of changes in organizational management practices in the Society 5.0 era. The utilization of digital technologies, such as Artificial Intelligence (AI), Big Data, the Internet of Things (IoT), and Cloud Computing, enables organizations to improve operational efficiency, enhance decision-making quality, and foster innovation in responding to increasingly complex environments. This study aims to examine the transformation of organizational management practices through the utilization of digital technology and to identify its opportunities and challenges in the Society 5.0 era. This research employed a literature review method by analyzing scientific articles published between 2019 and 2025 from Scopus, ScienceDirect, SpringerLink, Emerald Insight, Taylor & Francis Online, and Google Scholar databases. The findings indicate that digital technologies play a significant role in supporting data-driven decision-making, strengthening collaboration, promoting organizational innovation, and enhancing organizational competitiveness. However, digital transformation also faces several challenges, including human resource readiness, organizational culture change, cybersecurity, data protection, and digital leadership. Therefore, organizations need to develop integrated digital transformation strategies by strengthening digital competencies, organizational governance, and an innovation-oriented culture to achieve sustainable adaptation and create greater value for stakeholders in the Society 5.0 era.

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